

Unpair and repair headphones to your device Try disconnecting your Bluetooth headphones from any other devices than the one you are meeting on Zoom with. Sometimes, you may hear others, but other participants can't hear your microphone.

Disconnect Bluetooth headphones from all other devicesīluetooth headphones may not work properly if they are connected to multiple devices.

To prevent this from happening, pause or close any other apps using your device's audio. With Bluetooth connected, if other apps besides Zoom play audio during a Zoom meeting (such as an incoming phone call or music streaming), Zoom will stop the meeting’s audio and try to mute. Learn how to test your audio settings in Zoom. In addition to connecting your headphones to your device, you can select your Bluetooth headphones in Zoom’s settings before a meeting to make sure they’re connected with Zoom or test the audio in a test meeting. Zoom may automatically connect to your device’s default speakers and microphone. How to troubleshoot Bluetooth headphones not working with Zoom Test audio settings in Zoom Try disconnecting your headphones from your device, then re-connect them while in the meeting or continue to troubleshoot other solutions. Note: If you don't see the speaker icon with the Bluetooth logo, your headphones aren't connected. (Optional) In the top corner, click the Bluetooth logo to ensure your headphones are selected.Note: If this is your first time joining a Zoom meeting on this device, you will be prompted to give Zoom permissions. After connecting your headphones with your mobile device, join or start a meeting.If the instructions above didn’t work, try opening the Sound Control Panel and setting Headphones (AirPods Pro Stereo) to the default audio device. AirPods connected but not enabled: Your AirPods may be connected, but not selected as the audio output device.Once your AirPods are in pairing mode, try again. There are a number of steps you can take to fix AirPods that won’t connect. AirPods not in pairing mode: The white light on your AirPods case needs to be flashing, or you won’t be able to make the initial connection.Fix your Bluetooth problem, and then try again. If they don’t, then it may be Bluetooth isn’t working on your laptop. Bluetooth not working: Check to see if any other Bluetooth headphones work.Bluetooth driver out of date: If your Bluetooth driver isn’t up to date, you may have problems connecting to AirPods.

Then open the case, remove the AirPods, and see if they connect. Try turning Bluetooth off and then enabling it again with your AirPods shut in their case.
